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Kiama | 140 Fineline American Oak

Location: Kiama, New South Wales

Product Used: 140 Fineline in American Oak

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Customer Feedback Form

QLT-FRM-03-07-04

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Please take a few moments to rate our performance in each of the areas below. The information you provide will enable us to be more responsive to your needs and provides us with valuable data towards our continuous improvement. If the question is not applicable to you please use the NA Colum We thank you in advance for your participation.

When you call our company, is your overall phone experience handled in a professional manner?

Excellent Good Fair Needs Improvement

When an order is placed, does our salesperson review the order to make sure that we have the correct information?

Excellent Good Fair Needs Improvement

Does our salesperson advise you whether the product is in stock, or that it will need to be ordered or manufactured?

Excellent Good Fair Needs Improvement

Does our salesperson advise you whether the product is suitable for the application that are intending to use the product for?

Excellent Good Fair Needs Improvement

When you received your order: Was all the required paper work provided? Where all the materials good condition and not marked? Did the delivery turn up on time as promised?

Excellent Good Fair Needs Improvement

If you have a problem with a product or a service that we provide, is it handled in a professional and timely manner?

Excellent Good Fair Needs Improvement

7. In your view, how does our company rate?

Excellent Good Fair Needs Improvement

Please use the space below for any comments or suggestions you may have to help us improve our service:

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